How to Hide Images & Videos from Your iPhone's Camera RollĪpple Finally Fixes Its Massive iMessage Failure with a New Deregister Tool
More Info: How to Convert HEIF & HEVC to Standard FormatsĪpple's iOS 13.3 Released for iPhone, Includes Off Switch for Memoji Stickers, New Mouse Options & MoreĪpple Just Released iOS 12.1.3 for iPhones, Fixes Messages Bug, CarPlay Connectivity & Moreĥ Annoying Things About iOS 5 (Plus How to Fix Them)Īpple Just Released iOS 13.1 for iPhone, Includes ETA for Maps, Shortcut Automations & More. Just open Settings –> Camera –> Formats, then choose "Most Compatible." That will save your photos and videos in standard formats that most devices read, rather than the high-efficiency formats that work really well in the Apple ecosystem. While you can convert your existing HEIF and HEVC media to rectify the issue for photos and videos you have already taken, you can avoid the problem altogether by just changing a setting. Instead, they're looking for those standard JPEG and H.264 standards, and they don't know what to do with HEIF and HEVC. However, some devices can't read these formats. As long as the destination can read HEIF and HEVC, the recipients will view your content as you'd expect. If you're sending these photos or videos to other Apple devices, there's no issue. Don't Miss: If You Can't Open Your iPhone Photos on Your PC, Try This. That means more 4K videos on your iPhone, which is a win for you, but maybe not for those you share content with. Apple uses these formats by default over standard formats like JPG (photos) and H.264 (videos) to reduce file sizes. 
These two acronyms - High-Efficiency Image Format and High-Efficiency Video Coding, respectively - are "high-efficiency" photo and video formats, as you probably already deduced. The likely culprit in this scenario is HEIF or HEVC.
But this problem can be avoided if you know what setting to change. Instead, they're likely trying to open the file with a non-Apple device. You take a photo or video, send it to a friend, and they say, "Hey, I can't open this." More often than not, your friend won't be using an iPhone, iPad, iPod touch, or Mac.
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